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I have forgotten my password, what do I do now?

We provide you multiple options to retrieve your password. 

  • You can call us on 080-42840000 and we will ask you certain questions to confirm and validate your records in our database. Once confirmed, the password will be SMS’d to your registered mobile number and emailed to your registered email address
  • Click on Forgot Password on http://www.portal.acttv.in/. Now enter your username and mobile number. If the username and mobile number entered by you matches the information in our database then the password will be SMS’d to your registered mobile number and emailed to your registered email address.
  • Email us on support@acttv.in. Please mention your name, username, account number, mobile number. The information provided by you will be cross checked with our database and the password will be sent via email and SMS to you registered email address and mobile number.
  • SMS ‘password account number’ to 9959100100 eg: - password 12345. We will check your details and the password will be SMS’d and emailed back to you on your registered email address and mobile number.